travis' brain dump

You know, those ones where you roll in after lunch and leave before four? lol

Ok, that would be an incredible waste of time….

All in all it’s been a good day though… I’m looking foward to the weekend though despite the fact it will be insanely busy… My task list for the weekend:

• Fix the roof. I have to remove the old chimney and cover the hole, roof it, etc… yay!
• Mow the lawn
• Plant the garden
• Tear more of the downstairs apart to prepare for construction next week
• Help Amanda plan out Arwen’s birthday party.

Yeah… squeeze that into one-two day kiddos! 🙂 At least I’ve got two back to back three day weekends coming up. That’s *ALWAYS* a good thing. I’ve got to at least get the new bathroom door installed downstairs in the house before Arwen’s party though, so I’ve got some things to finish in a short amount of time.

I think we’ve picked out a good fireplace for the downstairs though, so that project is coming together nicely. I’m hoping to have all the framing done and at least the stairway finished by the end of June. Puts me right on schedule to have most of the insulating and sheetrocking done by July and allows Mike to roll in there in August to do his thing with texture. *knock on wood* That’s the plan at least. It should make for some interesting pictures up on the gallery though as we document the remodel a little better with pictures. It’ll be interesting to see how the house comes out once all is said and done. More than likely it’ll be just in time to have to find a new one because I’m running out of space huh? LOL

Anyway… duty calls.

From an email issued by my counterpart Myke:

As of Monday there is an upgrade available for LeftHand SANiQ version 7 and I am going to start that process tomorrow. I am going to get this one done before Monday so we are on track for the new release of their software this fall.

If anyone has any issues with that please feel free to stop by and bang your head on the wall so I can watch and laugh at you hysterically

Thank you for your time, that is all…goodnight.

“…ladies and gentlemen, Elvis has left the building…”

Can you tell it’s almost Friday? I tell ya, this is one of those days that I just love my line of work…

Ok, so wandering around the net today I discovered this article dangling off cnn.com

Tim Gunns’s Guide to Polygamist Fashion

I nearly fell out of my chair I was laughing so hard.

Ahhh… the end user. What a wonderful compilation of pure ignorance and misdirected rage. I’m not talking about every end user, don’t get me wrong… I’m talking about those retarded few who fall into the hall of fame category category of Darwin award candidate or are poster children for a PEBKAC union.

PEBKAC is an acronym which stands for “Problem Exists Between Keyboard And Chair”.^[1] The phrase is used by computer experts as a semi-humorous^[2] way to describe user errors.

Being a perfect examples of how these choice few individuals wreak havoc on IT personell across the globe and show their true colors of idiocy, one of our LAN Admins took a ticket yesterday that has sense turned ugly…

Normally when a ticket is claimed by one of our Admins, it can take anywhere from a few minutes to a week to process the request depending on what is requested… In this particular intance a request was made for some operation to be completed to which not more than 24 hours later was treated as if it was a request that had been placed and unanswered for a period of days bordering on a week. This person is ranting and raving because someone hasn’t been given access to a particular application when a) the request form hasn’t even been filled out and signed off on and b) the request wasn’t even 24 hours old. Long story short this Admin is being harassed from all different directions based off misinformation being fed to people by this dumb user.

To the retarded users:

IT personell are *NOT* your personal servants waiting patiently for your request to come in so they can service you. They, unlike you, have other duties to perform which sometimes are of way more importance than your obviously (mostly only to you) trivial request. They will be dealt with in the order in which they were either a) received or b) classified as more urgent. Seriously, I bet you’re the kind of person who wants to be in front of the gunshot wound victim at the ER for your tiny splinter huh? Just STFU and GTFO!

*rant over*

I feel for this individual, I really do. I’m just glad in our organization we have a good communication string up the ladder and can usually resolve issues like this with an echo back down the chain which lands in their lap and leaves them with an icky taste in their mouth.

As for the user, I think this individual has lost the concept of time completely… This user actually submitted a ticket to IT concerning the fact that said individual’s watch consistently “lost” time when in the facility. LOL I think this person needs to be fitted for a slighlty larger helmet, it’s a little too tight.