travis' brain dump

rantings from rock springs …

by on Feb.20, 2008, under Tech Stuff

You know what I love? Hardware vendors that have ABSOLUTELY NO CLUE about the items they sell or have sold to you…

So to give some background. My first out of town trip for the company I work for sent me to Rock Springs, WY. Nice little spot if you’re into a seriously slow/small town. I have no complaints. The people here are pretty nice and well, despite the fact there is nothing for an out-of-towner and the fact it’s not a vacation spot by any means, if you’re stuck in a place for work, it’s not *that* bad. On this first trip I am to meet a tech from Quantum who is supposed to help me put in a new tape library here… no biggie right? (can you tell I just set myself up?) We get the unit all ready to rock and roll to discover that our vendor had not a) sent out a new SCSI card for the system and worst yet b) hadn’t sent cables to connect it up. So we do what we can, get the old unit working on the new server and call it good. I’ll come back when the right parts are in…

Parts are shipped… I schedule some time to come back out here and take care of it and here I am…

Guess what? Right SCSI Card, WRONG CABLES!

So I almost feel like this was a wasted trip. It was but wasn’t… the wrong cables at least allow for the old SCSI card to be used just not the new one… but we still will have to have someone plug in the right cable when/if it comes in… Well here it is… 3pm and I wanted to be gone by now but this server is being a pain in the rear-end.

Anyway… Trying to wrap this up and it looks like it’s moving again… Time to finish and get on the road… 5 hr drives suck.


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